Being Technical Professional and Effective Team Leader

This programme has been specifically developed to help the competent technical professional make the transition from managing processes to managing people.

How You Will Benefit

• You will come away from this programme with greatly improved confidence and skill in dealing with all types of leadership and people management issues
• You will know how to deal with difficult/prickly people and resolve work related personality issues
• You will understand, in a practical sense, how to become a positive people manager
• A happier and more effectively functioning team

Who Should Attend

• Any technical professional who is about to be promoted to a team leader or supervisory role
• Team leaders who are new to their roles and who need direction and help
• Team leaders who are experiencing difficulties with managing members of their team

What You Will Cover

• How to adapt from being logical and analytical to developing the softer skills of people management
• Knowing the difference between leadership and management
• 'Tuning' into your team by knowing their 'hot' and 'cold' buttons and what their motivators are
• How to recognize, understand and work with different personalities
• Applying the 'STEAMS' formula to building a better team spirit
• Developing collective accountability by knowing how and when to give others the 'monkey'
• Overcoming the temptation to avoid difficult and potentially confrontational issues
• Basic guidelines for dealing with performance issues without creating a personal grievance
• Positive leadership skills for driving change in the department or organisation
• How to create an environment where success and hard work are highly prized – while still having fun
• Dealing with difficult, demanding or negative people who work the system and 'poison the well'
• Identifying stress in the organisation and putting positive steps in place to deal with the stressed individuals

The programme will be fast moving, practical, highly relevant and will involve 12 case studies covering real life scenarios. A high level of participation is guaranteed.